Move Management

Moves are an important part of facilities management. They support the ever changing operational and structural needs of companies as they adapt to business opportunities and challenges.

Supporting your corporation with smooth, efficient moves is critical to ensuring minimal disruption or loss of productivity.

Office Productivity

It’s the most important contributor to a company’s success, yet it is not completely understood, and is almost impossible to measure.

Quite frankly, Facility Managers aren’t very good at dealing with things we can’t measure, so productivity usually takes a back seat to other measurables, such as ‘Cost per Sq.Ft.’, ‘Sq. Ft. per person’, ‘Move Cost per person’ and many others we can influence to generate cost savings for our employer.

Serving Up Quality

My recent magazine article on getting the right service level from your outsourced (or subcontracted) service provider has been published and already I’ve received positive feedback. This article came from a startling statistic from a recent IFMA research report that said getting the right service was an issue with 78% of the facility executives surveyed.…

Testing Performance Measurements

Performance Measurements (KPI’s) are one of the most useful management tools available. Getting it right, is another matter. It’s easy to develop ways to measure performance but it’s harder to assess how those measures will drive Performance. One way is to test the measrues. First, use some trial data to see what the results will…

What is an FM?

The International Facility Management Association (IFMA) re-wrote its definition of Facility Management, but in 23 words, it can’t possibly tell the whole story.

Facility management is a complex profession made up of many different titles with varying scope and responsibility. It’s not just keeping the doors open and the lights on. It’s ensuring the company gets the best value for its investment in the buildings, whether it’s the rent it pays or the return on investment it receives as an owner.

An Ideal Facility Manager

“An ideal facility manager must have Aristotle’s logic and Solomon’s wisdom, a priest’s discretion and a gambler’s poker face, a lawyer’s shrewdness and a marketing director’s charm, a gladiator’s guts, a marathon runner’s perseverance and a sprinter’s speed, a leatherneck’s toughness and a dancer’s agility, lots of good luck and 30 hours per day.” Source:…

KPI Dashboards

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Measuring Performance is only part of the job. Tracking, reporting and managing the results is an important part of any KPI framework. The best way to do this is with easy to read dashboard reporting.

KPI’s and Dashboards aren’t just for outsourced or out-tasked services. They apply to in-house activities as well.

KPI Dashboards

Dashboards seem to be a hot topic with performance measurements. When talking to people about it, most folks clearly link a KPI dashboard with a car dashboard, with dials that provide an indication of performance, much like a speedometer does. While this may be useful to provide a snapshot, it doesn’t really give you enough…