You can get better Performance out of your staff and suppliers by changing the way you think about Performance Management.
Facility Management Articles
These articles range from technique to inspiration to information.
The International Facility Management Association (IFMA) re-wrote its definition of Facility Management, but in 23 words, it can’t possibly tell the whole story. Facility management is a complex profession made up of many different titles with varying scope and responsibility. It’s not just keeping the doors open and the lights on. It’s ensuring the company…Details
Benchmarking can be hazardous to your health, so be sure to take all necessary precautions. Accurately comparing costs between buildings is not as easy as it seems, and using averages can sometimes result in wrong decisions. You don’t want to compare apples to oranges for sure, but you also don’t want to compare a Golden…Details
I see a trend when talking with senior facility and property professionals about their processes and systems. The trend is a lack of visibility into crucial aspects of their costs and activities. While they may have implemented systems and processes for managing their facilities, visibility into is often lacking. Visibility (in the form of management…Details
Have you updated your contract management yet? Contract management is moving from legal terms and specifications to an important tool between you and your service provider to ensure success. I see a lot of old contracts still being used that are difficult to follow, are unclear on deliverables beyond technical specifications, don’t provide the purchaser…Details
Does your Company know why a Professional Facilities Manager like you is essential to get the best value out of their Facilities?
These Top 10 issues come from an association that focuses on educational facilities, but as you can see, they can apply to anyone managing properties. They confirm that managing physical space is essentially the same regardless of whether you are managing corporate facilities or commercial properties. The list was put forward by APPA, the North…Details
Successful outsourcing doesn’t just mean selecting the right service provider; you also need an effective Stay Back Team (SBT) in place. The SBT is the cornerstone of any outsourcing initiative and is an important link between your corporation’s business and the service provider, not only from the onset of the RFP process and ensuing re-organization…Details
Performance Measurements (KPI’s) are one of the most useful management tools available. Getting it right, is another matter. It’s easy to develop ways to measure performance but it’s harder to assess how those measures will drive Performance. One way is to test the measrues. First, use some trial data to see what the results will…Details
Courage seems to be the biggest hurdle to sustainability. That’s the conclusuion I got from an IFMA supper seminar on Sustainability by Bill Gregory, Director of Sustainable Initiatives from Milliken & Company. He presented a number of case studies. At first, they seemed impressive, with a number of initiatives and features that promoted sustainability, environmentally…Details