Visibility

I see a trend when talking with senior facility and property professionals about their processes and systems. The trend is a lack of visibility into crucial aspects of their costs and activities. While they may have implemented systems and processes for managing their facilities, visibility into is often lacking. Visibility (in the form of management…

A Great PM Expo Seminar!

My seminar at PM Expo attracted a diverse crowd, with lots of interest. The audience of government and private sector representatives included both corporate facilities and commercial property management professionals. Some of them are outsourced, but mostly they out-task services. While the session was billed as an Outsourcing seminar, the techiques can be applied to…

The Stay Back Team – Making Outsourcing Work

Successful outsourcing doesn’t just mean selecting the right service provider; you also need an effective Stay Back Team (SBT) in place. The SBT is the cornerstone of any outsourcing initiative and is an important link between your corporation’s business and the service provider, not only from the onset of the RFP process and ensuing re-organization when the contract is awarded, but also for ongoing management of the services.

Leading Practices

Some recent discussions with senior facility managers at an IFMA networking event really hit home. In my latest article, which appears in the September issue of Canadian Facility Management and Design, I talk about implementing leading practices used by the largest and most successful professional FM companies. I never realized how much this would resonate…

Update your Contract Management

Have you updated your contract management yet? Contract management is moving from legal terms and specifications to an important tool between you and your service provider to ensure success. I see a lot of old contracts still being used that are difficult to follow, are unclear on deliverables beyond technical specifications, don’t provide the purchaser…

Asset Management Services

Asset Management delivers results by integrating all aspects of managing properties It provides overall management of the facility maintenance, capital planning, repair and replacement strategies, energy cost reduction strategies and more. It helps you develop a strategy to manage your facilities and maintain asset value, minimize costs and ensure your facilities serve your core business…

Move Management

Moves are an important part of facilities management. They support the ever changing operational and structural needs of companies as they adapt to business opportunities and challenges.

Supporting your corporation with smooth, efficient moves is critical to ensuring minimal disruption or loss of productivity.