Sparring Partners : Outsourcing May Not Equal Partnership Building Operating Management My latest article was the feature article and appeared on the May 2010 cover. I took a very hard look at what partnership is and isn’t as well as what needs to change in the industry.
Make Your Memos Hit The Mark Buildings Magazine This article on writing effectively for FM made the cover of the January issue. It’s a timely and important issue for Facility Managers who want to be more successful.
Spreadsheet Savvy – Strategic Management Hinges on Data Interpretation Canadian Property Management Magazine Getting results in Facilities Management relies on using data and information to make decisions, improve services and reduce costs.
Critical Facilities – Risk Management: The Human Factor Building Operating Management Magazine In critical facilities, failure isn’t an option. Preventing failure means focussing on the most likely issues, the human issues.
Delivering The Message Canadian Property Management Magazine Communication skills improve Facility and Property Managers’ success and improves their image and their company’s image.
Outsourcing Best Practices Canadian Facility Management & Design You don’t have to be a large FM outsourcing company to apply some key techniques to improve your operations and save money.
The Integration Trap Canadian Facility Management & Design Magazine Systems are a key element of efficient and effective operations, providing you with support for your processes and information you can use to manage your responsibilities.
Scent Free Workplace Canadian Property Management Michel was interviewed and quoted in this November 2006 issue for an article on Scent-Free policies and awareness programs.
Re-Engineering Enterprise Magazine Michel contributed a key article to this issue on using Outsourcing to implement re-engineering – getting results quicker and easier than a tricky re-engineering project.
Serving Up Quality Building Operating Management In an IFMA research report, 78% surveyed said that getting the right service was the No.1 issue for outsourcing.