Best Practices from Outsourcing

The top three FM outsourcing companies in Canada manage almost 250M sq. ft of properties in both the public and private sector.

While their success is based on some very specific advantages that are hard to reproduce in smaller organizations, if you aren’t thinking of outsourcing, there are a number of practices you can introduce into your organization to improve your service delivery, improve efficiency and reduce costs.

One Step Re-Engineering

Staying competitive in your marketplace means you must constantly look inward and examine the opportunities to improve processes, systems and ultimately, results.

Outsourcing a business process is a quicker, more effective way of achieving the same, or even better, results as reengineering.

The Outsourcing Institute considers outsourcing to be a central management tool for the fundamental reengineering and reenergizing of businesses, and have found that accelerated reengineering benefits is one of the top ten reasons companies outsource non-core business processes.

The Stay Back Team – Making Outsourcing Work

Successful outsourcing doesn’t just mean selecting the right service provider; you also need an effective Stay Back Team (SBT) in place. The SBT is the cornerstone of any outsourcing initiative and is an important link between your corporation’s business and the service provider, not only from the onset of the RFP process and ensuing re-organization when the contract is awarded, but also for ongoing management of the services.