Self Promotion for the Good of the Company

The demands of the FM job are intense, the stakes high and the credit often elusive. FM professionals go about their business solving problems and keeping their organizations running in the background. On top of that, a functional working environment is taken for granted, so their efforts to keep it that way, including the skills and complexities it requires, aren’t usually noticed or recognized as an important part of the organization, usually just as a cost centre.

Facilities represent a large part of any organization’s assets and expenses, yet don’t typically receive the attention other parts of the organization receive. Having a professional facility management resource to provide strategic direction and stewardship is critical to getting results, lowering costs and minimizing risk.

Managing to Advance Your Career in FM – Q&A with Michel Theriault

Cover_bookQA_CFMDManaging Facilities & Real Estate, by FM consultant and Strategic Advisor principal Michel Theriault, is hot off the presses. In a Q&A with CFM&D, Michel, a frequent contributor to this magazine, explains why his new book is controversial and how it can help facility managers kickstart their careers…

(Originally printed in Canadian Facility Management & Design magazine December 2010)

For information on the book “Managing Facilities & Real Estate” visit Michel’s Blog


CFM&D: You say that facility managers need to get out of the boiler room. What do you mean by that?

Environmental Certification for Existing Buildings: LEED

The environment isn’t just a fad, it’s an important business reality and social responsibility. One of many ways to demonstrate you are green and put into practice real green initiatives is with LEED.

A North American standard, Leadership in Energy and Environmental Design (LEED) is a set of standards that cover a wide range of building design and operations activities and technical solutions.

LEED Existing Building Operations & Maintenance applies to existing buildings and provides managers of existing buildings with another tool to improve environmental stewardship. We’ve provided links to the info further below.

Intelligent Benchmarking & Beyond


Measuring results is the best way to improve what you are doing. This is the core of almost all quality management systems and benchmarking is a form of measurement – where you measure against something else to see where you are lagging, identify the areas and take corrective action.

Benchmarking should be a learning process, however, not just a measurement exercise. It’s a starting point for continuous improvement.

Implement FM Systems for Results

Are you wasting a valuable asset? You can’t see it, you don’t trip on it, but its cost can be substantial. With any other asset, you work hard to make it deliver results for you and senior management would ask why you spent money for nothing.

Yet many Facility and Property Management systems, including CAFM, CMMS, Work Order management and Help Desk systems, aren’t being used to their potential after implementation.