Spreadsheet Savvy – Strategic Management Hinges on Data Interpretation Canadian Property Management Magazine Getting results in Facilities Management relies on using data and information to make decisions, improve services and reduce costs.
Critical Facilities – Risk Management: The Human Factor Building Operating Management Magazine In critical facilities, failure isn’t an option. Preventing failure means focussing on the most likely issues, the human issues.
Delivering The Message Canadian Property Management Magazine Communication skills improve Facility and Property Managers’ success and improves their image and their company’s image.
Outsourcing Best Practices Canadian Facility Management & Design You don’t have to be a large FM outsourcing company to apply some key techniques to improve your operations and save money.
The Integration Trap Canadian Facility Management & Design Magazine Systems are a key element of efficient and effective operations, providing you with support for your processes and information you can use to manage your responsibilities.
Have you updated your contract management yet? Contract management is moving from legal terms and specifications to an important tool between you and your service provider to ensure success. I see a lot of old contracts still being used that are difficult to follow, are unclear on deliverables beyond technical specifications, don’t provide the purchaser…
My recent magazine article on getting the right service level from your outsourced (or subcontracted) service provider has been published and already I’ve received positive feedback. This article came from a startling statistic from a recent IFMA research report that said getting the right service was an issue with 78% of the facility executives surveyed.…
Serving Up Quality Building Operating Management In an IFMA research report, 78% surveyed said that getting the right service was the No.1 issue for outsourcing.