One Step Re-Engineering

Staying competitive in your marketplace means you must constantly look inward and examine the opportunities to improve processes, systems and ultimately, results. Outsourcing a business process is a quicker, more effective way of achieving the same, or even better, results as reengineering. The Outsourcing Institute considers outsourcing to be a central management tool for the…

Testing Performance Measurements

Performance Measurements (KPI’s) are one of the most useful management tools available. Getting it right, is another matter. It’s easy to develop ways to measure performance but it’s harder to assess how those measures will drive Performance. One way is to test the measrues. First, use some trial data to see what the results will…