Top 10 Issues

These Top 10 issues come from an association that focuses on educational facilities, but as you can see, they can apply to anyone managing properties. They confirm that managing physical space is essentially the same regardless of whether you are managing corporate facilities or commercial properties. The list was put forward by APPA, the North…

Can you make a Decision?

If you are like most Property and Facility Managers, you are inundated with data and information on a daily basis yet not much of it helps you make decisions. The most fundamental problem we all face is having too much data and information because we know that’s a good thing, yet very little of it…

One Step Re-Engineering

Staying competitive in your marketplace means you must constantly look inward and examine the opportunities to improve processes, systems and ultimately, results. Outsourcing a business process is a quicker, more effective way of achieving the same, or even better, results as reengineering. The Outsourcing Institute considers outsourcing to be a central management tool for the…

A Great PM Expo Seminar!

My seminar at PM Expo attracted a diverse crowd, with lots of interest. The audience of government and private sector representatives included both corporate facilities and commercial property management professionals. Some of them are outsourced, but mostly they out-task services. While the session was billed as an Outsourcing seminar, the techiques can be applied to…

Leading Practices

Some recent discussions with senior facility managers at an IFMA networking event really hit home. In my latest article, which appears in the September issue of Canadian Facility Management and Design, I talk about implementing leading practices used by the largest and most successful professional FM companies. I never realized how much this would resonate…

Office Productivity

It’s the most important contributor to a company’s success, yet it is not completely understood, and is almost impossible to measure. Quite frankly, Facility Managers aren’t very good at dealing with things we can’t measure, so productivity usually takes a back seat to other measurables, such as ‘Cost per Sq.Ft.’, ‘Sq. Ft. per person’, ‘Move…

Get Flexibility with Outsourcing

While cost savings remain one of the initial reasons companies hire an outsourcing company to provide managed services for non-core elements of their business, flexibility quickly becomes one of the most evident benefits. The flexibility comes from the secondary reasons companies use managed services: to focus on their core business, access to resources, world-class business…