Best Practices from Outsourcing

The top three FM outsourcing companies in Canada manage almost 250M sq. ft of properties in both the public and private sector.

While their success is based on some very specific advantages that are hard to reproduce in smaller organizations, if you aren’t thinking of outsourcing, there are a number of practices you can introduce into your organization to improve your service delivery, improve efficiency and reduce costs.

The Stay Back Team – Making Outsourcing Work

Successful outsourcing doesn’t just mean selecting the right service provider; you also need an effective Stay Back Team (SBT) in place. The SBT is the cornerstone of any outsourcing initiative and is an important link between your corporation’s business and the service provider, not only from the onset of the RFP process and ensuing re-organization when the contract is awarded, but also for ongoing management of the services.

Get Flexibility with Outsourcing

While cost savings remain one of the initial reasons companies hire an outsourcing company to provide managed services for non-core elements of their business, flexibility quickly becomes one of the most evident benefits. The flexibility comes from the secondary reasons companies use managed services: to focus on their core business, access to resources, world-class business processes, additional scope and improved scalability of the services.