Sustainability Takes Courage

Courage seems to be the biggest hurdle to sustainability. That’s the conclusuion I got from an IFMA supper seminar on Sustainability by Bill Gregory, Director of Sustainable Initiatives from Milliken & Company. He presented a number of case studies. At first, they seemed impressive, with a number of initiatives and features that promoted sustainability, environmentally…

Focus on Management

The reality of the Facility and Property Management industry is that most managers and staff have strong technical skills but less experience and training in the management and business skills they need to fully benefit from their technical knowledge, improve their careers and benefit their employers. The need to focus on non-technical aspects of Facility…

Testing Performance Measurements

Performance Measurements (KPI’s) are one of the most useful management tools available. Getting it right, is another matter. It’s easy to develop ways to measure performance but it’s harder to assess how those measures will drive Performance. One way is to test the measrues. First, use some trial data to see what the results will…